Terms of service
Most of our styles are made-to-order, which means our dedicated team of seamstresses will craft each piece for you. Please allow 7-10 working days for delivery within the EU, and 10-15 working days for deliveries outside the EU.
EU orders: free delivery
OUTSIDE EU order: £20 delivery fee
Packages are delivered only in working days within 8:00 - 17:00. Monicanera.com does not guarantee the delivery in particular time-slot. To arrange a delivery, you should contact your local UPS office. The tracking number will be sent on your email address.
- Credit / Debit card
- Bank wire transfer (EUR & PLN only)
Bank transfer details:
United Elements Warsaw Sp z o.o.sp.komandytowa
ul. Zapłocie 3, 02-970 Warszawa (Wilanów)
Bank Zachodni WBK
If you want to pay in PLN: 42 1090 1043 0000 0001 3468 9057
If you want to pay in EUR: PL 46 1090 1043 0000 0001 3468 9082
If you want to pay in another currency:
IBAN: PL 461090 1043 0000 0001 3468 9082
If the payment did not succeeded, you can pay to foregoing account with order number as wire transfer title.
1. Product price on the website :
- gross price defined in zlotys or euro
- does not include delivery costs
- does not include possible custom duties
2. The final price, which combines the parties to the contract is the price visible while placing an order by customer. The information about whole order value is defined in your bag , after choosing delivery system and payment system.
3. Customer can choose payment system for ordered goods:
- bank wire transfer for United Elements Warsaw Sp z o.o.sp.komandytowa account ( the order will be implemented after payment in Monica Nera’s account)
- Credit card
4. Ordered goods are delivered to customer through chosen in order template deliverer.
5. The customer has a right to demand protocol concerned damages of package from delivery company’s employer.
6. Monica Nera adds receipt or invoice to each package.